Terms of Service

Effective Date:

[Insert Effective Date]

1. Introduction
Welcome to Cleanswer, LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website https://opt-in81.cleangeniesolution.com/cleanswerllc-lawrencedickey ("Website") and our cleaning services ("Services") in Georgia (GA). By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

2. Services Provided
Cleanswer, LLC offers professional residential and commercial cleaning services in Georgia. Our Services include, but are not limited to, general cleaning, deep cleaning, move-in/move-out cleaning, and customized cleaning solutions tailored to your needs.

3. Booking and Scheduling
Appointment Booking: You can book our Services through our Website, by phone at +1 470-622-8544, or via email at [email protected]. When booking, you agree to provide accurate and complete information to facilitate the scheduling and provision of Services.

Scheduling: We strive to accommodate your preferred appointment times. However, all bookings are subject to availability. We reserve the right to reschedule or cancel appointments when necessary, with prior notice to you.

4. Pricing and Payment
Pricing: Our Service rates are provided at the time of booking and may vary based on the type and scope of Services requested. We reserve the right to modify our pricing at any time, but any changes will not affect confirmed bookings.

Payment Terms: Payment is due upon completion of Services unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and electronic transfers. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

5. Cancellation and Rescheduling Policy
Cancellation: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

Rescheduling: We will make reasonable efforts to accommodate rescheduling requests made at least 24 hours before the appointment. Rescheduling requests made less than 24 hours in advance may be treated as cancellations.

6. Client Responsibilities
Access: You agree to provide our cleaning professionals with timely access to the premises and necessary utilities (e.g., water, electricity) to perform the Services. Failure to provide access may result in a cancellation fee.

Safety and Environment: You are responsible for ensuring that the Service environment is safe and free from hazards. Our professionals reserve the right to refuse or discontinue Services if they encounter unsafe conditions.

7. Satisfaction Guarantee
Your satisfaction is our priority. If you are not satisfied with the quality of our Services, please contact us within 24 hours of the Service, and we will address your concerns promptly.

8. Limitation of Liability
To the fullest extent permitted by law, Cleanswer, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Services. Our total liability to you for any damages shall not exceed the amount paid for the Services in question.

9. Text Message Communications
By providing your mobile number, you consent to receive text message communications from Cleanswer, LLC regarding your appointments, promotions, and other relevant information. Message frequency may vary. Standard message and data rates may apply.

Opt-In Message: You have successfully opted in for messages from Cleanswer, LLC. Reply STOP to unsubscribe.

Opt-In Keywords: Subscribe, Start

Opt-Out Message: You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.

Opt-Out Keywords: CANCEL, END, QUIT, UNSUBSCRIBE, STOP, STOPALL

Help Message: Reply HELP for assistance. Msg&Data Rates May Apply.

Help Keywords: HELP, INFO

10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

12. Contact Information
If you have any questions or concerns about these Terms or our Services, please contact us at:

Email: [email protected]

Phone: +1 470-622-8544

Website: https://opt-in81.cleangeniesolution.com/cleanswerllc-lawrencedickey